EElite Store Help
Free & Pro1 min read

A product isn’t showing on my store

Check the product is Live, the store is Published, it isn’t hidden from the list and you’re within the Free plan’s 3 products.

  1. Open My Products and check the product says Live, not Draft.
  2. Check your store is Published (switch at the top right).
  3. Edit the product and check Hide from my store’s product list is not ticked.
  4. On the Free plan, only your first 3 products show. Reorder them on Your Store → Store, or upgrade to Pro.
  5. Courses, calls and webinars can only be bought from Pro stores.
My Products shows each product’s status.
My Products shows each product’s status.
Was this helpful?

Related articles

Publish your storeSwitch your store from Draft to Published so buyers can see it at elitestore.ai/yourname.Reorder, hide, edit or delete productsDrag products into order on the Store tab, hide them without deleting, or edit and delete them in My Products.Free vs Pro: what’s includedFree gives you 3 products and 1 add-on. Pro ($17/month or $147/year) unlocks everything. 0% commission on both.

Questions? Email support@theeliteengines.com.