Fixes & troubleshooting
Quick answers when something isn’t working the way you expect.
6 articlesMy product shows “Coming soon” instead of a Buy buttonPaid products can’t be bought until you connect a payment account.A product isn’t showing on my storeCheck the product is Live, the store is Published, it isn’t hidden from the list and you’re within the Free plan’s 3 products.A buyer lost their download linkDownload links work for 48 hours. Turn on “My purchases” so buyers can sign in and download again.The link name I want is takenNames are unique. If yours is taken, reserved or too short, pick a suggestion or add a word.UPI / Razorpay isn’t showing for a productRazorpay needs a rupee price. Price the product in INR, or add a ₹ price under More options.PayPal says my keys are wrong or SandboxUse Live keys from developer.paypal.com with Test mode unticked. Sandbox keys only work with Test mode ticked.